Canterbury & Co.

Cancellation & Deposit Policy

Last updated: July 2026

When you book, your stylist sets aside time exclusively for you. This policy keeps that time fair for everyone — and it’s standard for a salon of our kind.

Deposits

A deposit is taken when you book online and is credited in full toward your service on the day. New clients — and guests with a recent no-show — may be asked for a larger deposit.

Rescheduling & cancellations

• We ask for at least 48 hours’ notice to reschedule or cancel.
• Cancellations within 24 hours are charged 50% of the booked service.
• No-shows are charged 100% to the card on file.

How to reschedule

The quickest way is the link in your booking confirmation. You can also call us on (239) 266-0403 and we’ll be glad to help find a new time.