Frequently asked
Do I need an appointment, or can I walk in?
We welcome walk-ins when we have space, but booking online guarantees your time and your stylist — especially for colour and extensions.
How do I book?
Book online any time through our booking page. You’ll choose your service, stylist and time, and confirm in a couple of taps.
Is a deposit required?
Yes — a deposit secures your appointment and is credited toward your service. New clients pay a slightly higher deposit. It simply reserves your stylist’s time just for you.
What is your cancellation policy?
We ask for at least 48 hours’ notice to reschedule or cancel. Cancellations within 24 hours are charged 50% of the service, and no-shows are charged in full. See our Cancellation Policy for the details.
I’m a new client — how does the 10% offer work?
Join our list to receive your welcome code, then present it at checkout on your first visit to enjoy 10% off your first service.
Why don’t you list prices?
Because the right price depends on your hair, its length and the result you’re after. Every visit begins with a consultation, and your stylist confirms pricing before anything begins.
Where are you, and is there parking?
You’ll find us inside Gulf Coast Town Center at 10029 Gulf Center Dr. F135, Fort Myers, FL 33913 — with free, plentiful parking right outside.
What are your opening hours?
Monday to Friday 9am–7pm, Saturday 9am–3pm, and closed Sunday.
Do you sell gift cards?
Yes — digital gift cards are available online and delivered by email, redeemable on any service.
Do you carry retail products?
We carry a curated range of professional haircare in-salon and are always happy to recommend the right products for your hair — just ask your stylist.